SARAH GRACE S. CARBONQUILLO
Virtual Assistant
Phone:
+63 947 721 1299
Email:
Address:
36/28 Jay St., Xevera, Tabun, Mabalacat
Pampanga, 2010
Date of Birth:
August 7, 2001
A Bit About Me
As a dedicated professional with experience in customer service and digital marketing, I’ve developed strong communication, multitasking, and problem-solving skills. Over time, I’ve expanded my expertise into digital marketing, managing social media platforms, creating compelling content, and building websites using tools like Canva, Wix, and Meta Business Suite. My passion for creativity shines through my photography, video editing, and photo retouching, allowing me to craft visually appealing content that enhances my marketing efforts. I’m always eager to combine my skills to bring value and creativity to every project I undertake.
Simply, I am a passionate and creative individual who always goes the extra mile in everything I do and I’d love the chance to add your project to my growing list of experiences!
Work Experience
August 2023- August 2024
Feb 2022- May 2022
VXI GLOBAL SOLUTIONS
SPICUS CO., LTD
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Provided customer support for a telecommunications account, addressing billing concerns and service inquiries.
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Engaged with customers to identify their needs and offered relevant products or services, successfully closing sales and contributing to revenue growth.
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Providing assistance with inquiries, resolving issues, and delivering exceptional customer service
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Documented all customer interactions including details of inquiries, complaints, sales, and actions taken, in the company’s CRM system.
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Handling individual students through voice call classes.
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Conducting activities and lessons based on ESL teaching methodologies.
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Displaying excellent classroom management.
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Assessing students' progress and writing reports